Payment Policy

Accepted payment methods

We currently accept the following payment methods:

• Credit Card: Visa, MasterCard, and American Express.
• UnionPay

Payment security

Your payment security is our top priority. All transactions are protected using industry-standard encryption technology to ensure that your personal and financial details remain secure throughout the purchase process.

Payment processing

Payments are charged at the time of purchase. Once your payment is successfully processed, you will receive an email confirmation that includes the full details of your order.

Currency

All payments on our website are processed in GBP (British Pound), unless otherwise stated at checkout.

Failed transactions

If your payment is declined or unsuccessful, we recommend checking your card details or Apple Pay information for any errors. You may also want to contact your bank or payment provider for further clarification. If the problem continues, feel free to reach out to our support team and we’ll be happy to assist you.

Refunds and disputes

For all information regarding refunds, cancellations, or disputes, please refer to our Refund Policy available on our website.

Questions

If you have any questions or concerns, please don't hesitate to visit our FAQ page or contact our customer service. 

 

Basix Clothing | basixclothing.com

Mail: info@basixclothing.com
Phone: +44 7462 964899
Address: Langerakbaan 183 unit 1430, 3544PE Utrecht, Utrecht, Netherlands

Company name: E-Buddy
Business registration number: 74182803
VAT Number: NL242690154B01

Opening Hours:

Mon-Fri 9:00 AM - 5:00 PM